Enquiry
Send the model or the specification you want, the quantity you are planning and the destination country. The country sets the plug and the voltage.
Enquiry · Quotation · Sample · Proforma · Inspection · Shipment
Samples and ordering
Orders run sample first. iLamp Technology (Shenzhen iLamp Technology Co., Ltd, 深圳市兰谱芯科技有限公司) makes LED filament bulbs, outdoor string lights (mains and solar), landscape and portable lamps in Bao'an District, Shenzhen. ilamptechnology.com is the English-language sales desk for Shenzhen iLamp Technology Co., Ltd (深圳市兰谱芯科技有限公司), Bao'an District, Shenzhen, operated by Ryanfulfil, Singapore. Quotations, samples and orders are handled through this desk; the contracting party is confirmed on your quotation. Nothing goes into production before you have accepted a sample.
The short answer. Six steps: enquiry, quotation, sample, your acceptance checks, proforma invoice, then inspection and shipment. The quotation names the exact factory code and configuration, so you are buying a defined build rather than a category. Quantity is set by the rung your order sits on. Payment terms, the currency and the beneficiary account are issued once, on the proforma invoice, and are never changed by email; if an account changes, call the desk on a number you already hold before you pay.
How an order runs
Each step ends with something written down: a configuration, an accepted sample, a proforma invoice, an inspection result. Anything agreed only in a chat message is worth getting onto one of them.
Quotation
You get back the exact factory code and the configuration, with the price and the schedule set against that build.
Sample
A sample is made in that exact configuration and quoted all-in.
Your acceptance checks
You test it yourself: fit, finish, colour temperature, sockets, plug, cable and packing. The accepted sample is the reference for production.
Proforma invoice
The proforma carries the terms, the currency and the beneficiary account. Production is scheduled on the terms it sets out.
Inspection and shipment
Third-party or buyer-appointed inspection before the goods leave, then shipment on the route agreed with the desk.
How the minimum order is set
There is no single figure, because four different things drive it. Your order sits on one of four rungs, and the quantity for your exact configuration is confirmed on your quotation.
| 1 · Samples | A sample of the configuration you are considering, or a small set when you want to compare lengths, socket types or colour temperatures side by side. |
|---|---|
| 2 · Standard configurations | Lengths, socket counts and plug types the factory already builds. The lightest rung for a production order. |
| 3 · Private label and packaging | Your brand on the product and retail packaging to your specification. Printing has quantities of its own, and they move this rung. |
| 4 · Custom lengths, cable, sockets or electronics | A length, cable, socket or control outside the standard builds. The further a build sits from a standard one, the higher the quantity. |
Say which rung you think you are on in your first message. If you are wrong about it, the quotation will say so.
Samples
A sample is quoted all-in. The cost is credited against your first production order only where your quotation says so, so read that line before you pay rather than after.
Order the sample in the configuration you intend to buy: plug and voltage, length, socket count and spacing, socket type, bulb shape and colour temperature, cable. A sample in a different build tells you about a different product, and it cannot be the reference production is checked against.
Payment
Payment terms, the currency and the beneficiary account are issued once, on the proforma invoice, and are never changed by email; if an account changes, call the desk on a number you already hold before you pay.
Before you pay. If a message arrives changing the account, the beneficiary name or the currency, do not act on it. Call the desk on a number you already hold and confirm the change with a person first. Payment details that arrive by email, however convincing they look, are not the ones to pay against.
Inspection
Third-party or buyer-appointed inspection is welcome on any order, not only on large ones. Name it when you ask for the quotation so it sits in the production plan instead of being added at the end.
Tell the inspector what to check. On a string light that is usually: match to the accepted sample, socket count and spacing, plug and voltage, cable, ingress protection where it applies, inner-box packing and carton markings.
What to have your quotation name
Ask for these four in writing, and check them against the sample in your hand.
| Factory code | The exact code to quote back on the order and on any repeat. Each model row on a family page prints the site reference and the factory code together. |
|---|---|
| Configuration | Length, socket count and spacing, socket type, plug and voltage, bulb shape and colour temperature, cable, and ingress protection where it applies. |
| Packing | The inner-box dimensions and weight where the model row prints them, and the packing for your quantity. |
| Documents | Which documents travel with the shipment for your market, and which have to be asked for separately. |
The indicative ranges on the family pages are a guide to the band a build sits in. The exact price is confirmed on your quotation. Dates work the same way: the production and shipping schedule is set against your configuration and quantity on the quotation, not advertised as one figure. After-sales terms are set on the quotation too. Ask for them in writing at quotation stage.
Documents to ask for
The factory states its string lights carry an ETL listing and CE and RoHS markings; the listing card, the declaration of conformity and the test reports are requested and will be published here when received. Until then, ask for them with your quotation and treat the marks as the factory's statement. Which document a buyer actually needs depends on the destination market, and the document register sets out what each one shows.
Who you contract with
The contracting party and the invoicing entity are confirmed on your quotation. The factory makes the goods in Bao'an District, Shenzhen. Quotations, samples and orders are handled through this desk, and the desk is where you check anything that changes after the proforma invoice is issued.
Reviewed September 2026.
Questions buyers ask before a first order
Do I have to buy a sample before a production order?
Yes. Every order runs sample first, and production only starts against a sample you have accepted. The sample is quoted all-in, in the configuration you intend to buy: plug and voltage, length, socket count and spacing, bulb shape and colour temperature, cable. The sample cost is credited against your first production order only where your quotation says so, so check that line before you pay.
What is the minimum order quantity?
It is set by rung, not by one figure. Samples sit lowest. Standard configurations in the lengths the factory already builds come next. Private label and printed packaging move it up, because printing has quantities of its own. Custom lengths, cable, sockets or electronics sit highest. Tell the desk which rung your order belongs on, and the quantity for your exact configuration is confirmed on your quotation.
How is payment set up, and what if the bank details change?
Payment terms, the currency and the beneficiary account are issued once, on the proforma invoice, and are never changed by email; if an account changes, call the desk on a number you already hold before you pay. If a message arrives changing the account, the beneficiary name or the currency, do not pay it. Call the desk on a number you already hold and confirm the change with a person first. That one call is what stops a redirected payment.
Can I appoint my own inspector before shipment?
Yes. Third-party or buyer-appointed inspection is welcome on any order. Name it when you ask for the quotation, so it sits in the production plan rather than being added at the end, and say what the inspector should check: match to the accepted sample, socket count and spacing, plug and cable, ingress protection where it applies, packing and carton markings.
Send the model, the quantity and the destination
You get back a quotation naming the exact factory code and the configuration. Ask for the sample in the same message.
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